Delivering happiness

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Delivering happiness

Tony Hsieh

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Tony HsiehPublished 20101 title viewscover on file

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

Main catalog entry More like this

Edition	1st ed.
Publisher	Business Plus
Pages	253
Search language	english
ISBN_13	978-0-446-56304-8 primary

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Image source: Open Library
Delivering happiness
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Image source: Open Library
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Image source: Open Library
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