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Delivering happiness

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Cover for Delivering happiness
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Rob Ten PasTony Hsieh7 editions

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

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2 credited authorsSearch language english

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  • Rob Ten Pas

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  • Tony Hsieh

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