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On becoming a customer-centric company

transformasi Telkom menjadi perusahaan berbasis pelanggan

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On becoming a customer-centric companytransformasi Telkom menjadi perusahaan berbasis pelanggan
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Hermawan Kartajaya1 editions

Development of telecommunication industry and efforts of Telkom, a state-owned telecommunication company in Indonesia to become customer-based company towards global competition.

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  • Hermawan Kartajaya

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